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Ansarin, Madina and Ozuem, Wilson ORCID: 0000-0002-0337-1419 (2014) Computer-Mediated Marketing Strategies: Social Media and Online Brand Communities. IGI Global, Hershey. ISBN 1466665955
Azasoo, Julius Quarshie, Al-Sherbaz, Ali ORCID: 0000-0002-0995-1262, Kanakis, Triantafyllos and Agyeman, Michael Opoku (2019) Improving Electricity Network Efficiency and Customer Satisfaction in Generation Constrained Power System. In: 2019 6th International Conference on Control, Decision and Information Technologies (CoDIT). IEEE, Piscataway, NJ, pp. 2010-2015. ISBN 9781728105215
Barbe, Federico, G. Topolansky, Dewitz, Philip von and Gonzalez-Triay, Magdalen (2017) Understanding Consumer Behaviour to Develop Competitive Advantage: A Case Study Exploring the Attitudes of German Consumers towards Fruits with Cosmetic Flaws. International Journal of Academic Research in Business and Social Sciences, 7 (6). pp. 554-580. doi:10.6007/IJARBSS/v7-i6/3013
Burnes, Bernard and Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Consumers, Clothing Retailers and Production Planning and Control in Smart City. Production Planning and Control, 27 (6). pp. 490-499. doi:10.1080/09537287.2016.1147097
Dad, Aasim M, Rehman, Asma Abdul, Kear, Andrew and Davies, Barry J ORCID: 0000-0002-5198-2046 (2018) The Effect of Music on Shoppers’ Shopping Behaviour in Virtual Reality Retail Stores: Mediation Analysis. International Journal of Advanced Computer Science and Applications, 9 (1). pp. 135-145. doi:10.14569/IJACSA.2018.090118
Dietrich, Olaf (2016) Understanding the Ageing Consumer: Exploring Strategies for Overcoming Innovation Resistance. DBA thesis, University of Gloucestershire.
Dorsch, Bettina (2022) The influence of personal values, brand personality, self-brand congruence and functional congruence on luxury car purchase intention: a comparison of different generational cohorts in China. PhD thesis, University of Gloucestershire. doi:10.46289/B16Z74KL
Hall, Angela and Towers, Neil ORCID: 0000-0002-2582-2241 (2017) Understanding how Millennial shoppers decide what to buy: digitally connected unseen journeys. International Journal of Retail and Distribution Management, 45 (5). pp. 498-517. doi:10.1108/IJRDM-11-2016-0206
Hoerger, Christian (2021) Milk, Moon and Money: A Qualitative Exploration of Value-Co-creation in the UK's Milk Home Delivery Business. PhD thesis, University of Gloucestershire. doi:10.46289/CV22RE36
Huo, Yan (2016) Exploring the Meaning of Ethical Consumption: A Chinese Perspective. PhD thesis, University of Gloucestershire.
Jones, Peter ORCID: 0000-0002-9566-9393 (2023) Corporate Digital Responsibility in the Retail Industry: Cameo Case Studies of Two German Retailers. Athens Journal of Business and Economics, 9 (3). pp. 369-380. doi:10.30958/ajbe.9-3-7
Jones, Peter ORCID: 0000-0002-9566-9393 (2023) Corporate social responsibility and the sustainable development goals: the UK’s four largest retailers. In: Beyond the Dark Arts. World Scientific Publishers, pp. 97-121. ISBN 9789811276057
Jones, Peter ORCID: 0000-0002-9566-9393 (2023) European supermarket retailers and climate change: reducing greenhouse gas emissions towards net-zero. Geography, 108 (3). pp. 157-162. doi:10.1080/00167487.2023.2260225
Jones, Peter ORCID: 0000-0002-9566-9393 (2024) Modern Slavery Statements and UK Retail Supply Chains. In: The Palgrave Handbook on Modern Slavery. Palgrave Macmillan. ISBN 9783031586132 (In Press)
Jones, Peter ORCID: 0000-0002-9566-9393 (2024) Modern Slavery and Clothing Retailing. In: The Palgrave Handbook of Consumerism Issues in the Apparel Industry. Springer Link, pp. 21-38. ISBN 9783031599521 (In Press)
Jones, Peter ORCID: 0000-0002-9566-9393 (2023) Retailing and Climate Change: Towards Net-Zero Emissions. Indonesian Journal of Business, Technology and Sustainability, 2 (1). (In Press)
Jones, Peter ORCID: 0000-0002-9566-9393 (2024) Sustainability and the UK’s Leading Clothing Retailers. Athens Journal of Business and Economics. (In Press)
Jones, Peter ORCID: 0000-0002-9566-9393 (2024) Sustainability in the Apparel Industry: A Study of the World’s Leading Ten Apparel Companies. In: The Palgrave Handbook of Consumerism Issues in the Apparel Industry. Springer Link, pp. 227-244. ISBN 9783031599521 (In Press)
Jones, Peter ORCID: 0000-0002-9566-9393 (2023) UK Retailers and Plant-Based Alternatives to Meat and Dairy Products. Athens Journal of Business and Economics, 9 (2). pp. 207-220. doi:10.30958/ajbe/v9i2
Jones, Peter ORCID: 0000-0002-9566-9393, Bown, G Robin ORCID: 0000-0001-7793-108X, Comfort, Daphne and Hillier, David (2015) The World’s Leading E-Retailers and Environmental Sustainability. In: European Retail Research. European Retail Research, 28 (1). Springer, pp. 49-66. ISBN 9783658096038
Jones, Peter ORCID: 0000-0002-9566-9393, Clarke‐Hill, Colin M, Shears, Peter, Comfort, Daphne and Hillier, David (2004) Radio frequency identification in the UK: opportunities and challenges. International Journal of Retail and Distribution Management, 32 (3). pp. 164-171. doi:10.1108/09590550410524957
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2022) Animal Welfare and Major Food Retailers. Athens Journal of Business and Economics, 8 (1). pp. 9-20.
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2021) Animal Welfare and UK Food Retailers. International Journal of Sales, Retailing and Marketing, 10 (1). pp. 14-22.
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2019) "Better Retail, Better World": A Commentary on British Retailers and the Sustainable Development Goals. Journal of Public Affairs, 19 (2). e1910. doi:10.1002/pa.1910
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2019) Business Contributions to Sustainable Development: A Study of Leading US Retailers. Advances in Environmental Studies, 3 (1). pp. 132-140.
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2020) The COVID-19 Crisis, Retailing and Sustainable Development. In: The Palgrave Encyclopedia of Interest Groups, Lobbying and Public Affairs. Palgrave Macmillan. ISBN 9783030138950
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2018) The Coca Cola Brand and Sustainability. Indonesian Journal of Applied Business and Economic Research, 1 (1). pp. 34-46. doi:10.32456/.v1i1.1
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2021) Leading European Retailers and the Sustainable Development Goals. Journal of Sustainability Research, 3 (1). doi:10.20900/jsr20210001
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2018) Major European Retailers and the Circular Economy. Geography, 103 (3). pp. 162-166. doi:10.20897/ejosdr/82983
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2022) Modern Slavery Statements and Service Industry Supply Chains: A Commentary on the Leading Hotel and Retail Companies in the UK. Operations and Supply Chain Management, 15 (3). pp. 386-394. doi:10.31387/oscm0500354
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2019) Stories and Retailer Brands: A Study of the UK’s Leading Retailers. Indonesian Journal of Contemporary Management Research, 1 (2). pp. 65-77. doi:10.33455/ijcmr.v1i2.92
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2018) Storytelling and Corporate Social Responsibility Reporting: A Case Study of Leading UK Retailers. European Journal of Sustainable Development Research, 2 (4). pp. 1-11. doi:10.20897/ejosdr/3916
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2018) Storytelling and Sustainability Reporting: An Exploratory Study of Leading US Retailers. Athens Journal of Business and Economics, 4 (2). pp. 147-162. doi:10.30958/ajbe.4.2.2
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2020) Sustainability Bonds and Green Bonds in the Retail Sector. International Journal of Sales, Retailing and Marketing, 9 (1). pp. 37-43.
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2020) Sustainability in Retail Supply Chains. International Journal of Sales, Retailing and Marketing, 9 (2). pp. 51-60.
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2018) Sustainable Consumption and the Leading US Retailers. Indonesian Journal of CSR and Environmental Management, 1 (1). doi:10.28992/ijcsrem.v1i1.17
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2021) The Sustainable Development Goals and Leading European Retailers. Athens Journal of Business and Economics, 7 (1). pp. 105-122.
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2019) The circular economy and natural capital: a case study of European clothing and fashion retailers. International Journal of Management Cases, 21 (1). pp. 36-50.
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2020) A commentary on the United Kingdom's leading food retailers' resilience plans in the face of climate change. Journal of Public Affairs, 20 (2). doi:10.1002/pa.2047
Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2019) An exploratory case study of resilience and the leading retailers in the UK. International Journal of Management Cases, 21 (4). pp. 5-18.
Jones, Peter ORCID: 0000-0002-9566-9393, Comfort, Daphne, Bown, G Robin ORCID: 0000-0001-7793-108X and Hillier, David (2010) Sustainable consumption and the UK’s leading clothing retailers. World Review of Entrepreneurship, Management and Sustainable Development, 9 (4). pp. 460-474.
Jones, Peter ORCID: 0000-0002-9566-9393, Comfort, Daphne and Hillier, David (2017) A Commentary on Pop-Up Shops in the UK. Property Management, 35 (5). pp. 545-553. doi:10.1108/PM-10-2016-0055
Jones, Peter ORCID: 0000-0002-9566-9393, Comfort, Daphne and Hillier, David (2016) Retailers and Sustainability in the US. International Journal of Sales, Retailing and Marketing, 5 (1). pp. 38-44.
Jones, Peter ORCID: 0000-0002-9566-9393, Comfort, Daphne and Hillier, David (2014) Retailing and sustainability: covergence or contradiction in the US. Management Research and Practice, 6 (2). pp. 42-52.
Jones, Peter ORCID: 0000-0002-9566-9393, Comfort, Daphne and Hillier, David (2016) Surveying the pop-up scene. Town and Country Planning, 85 (12). pp. 533-537.
Jones, Peter ORCID: 0000-0002-9566-9393, Wynn, Martin G ORCID: 0000-0001-7619-6079 and Comfort, Daphne (2020) SDG 12, Sustainable Consumption and the UK’s Leading Retailers. In: Transitioning to Sustainability. MDPI, Basel. ISBN 9783038978725
Jones, Peter ORCID: 0000-0002-9566-9393, Wynn, Martin G ORCID: 0000-0001-7619-6079, Comfort, Daphne and Hillier, David (2007) Corporate Social Responsibility and UK Retailers. Issues in Social and Environmental Accounting, 1 (2). p. 243. doi:10.22164/isea.v1i2.16
Jum’a, Luay, Abushaikha, Ismail, Towers, Neil ORCID: 0000-0002-2582-2241 and Al-Masa’fah, Wasan (2024) Understanding retail supply chain during COVID-19: A systematic review. International Journal of Retail and Distribution Management, 52 (1). pp. 19-43. doi:10.1108/IJRDM-09-2022-0345
Keech, Daniel ORCID: 0000-0003-4112-9030, Sheppard, Adam ORCID: 0000-0002-9981-1908 and Hoerath, Katharina ORCID: 0009-0009-5995-8196 (2024) Cultural regeneration and meanwhile use on the high street. Project Report. UNSPECIFIED.
Kirwan, James ORCID: 0000-0002-4626-9940 (2003) The reconfiguration of producer-consumer relations within alternative strategies in the UK agro-food system: the case of farmers' markets. PhD thesis, University of Gloucestershire.
MacDougall, Alison (2018) The role of perceived risk and trust in the conceptualisation of packaged food consideration sets by consumers managing severe food allergies. PhD thesis, University of Gloucestershire.
Marquardt, Andreas (2019) Success Factors of Customer Satisfaction Realization in the Automotive Premium Retail Business. PhD thesis, University of Gloucestershire. doi:10.46289/RB14GA28
Marvell, Alan D ORCID: 0000-0001-8363-0793, Parker, Don ORCID: 0000-0002-4310-2491, Reid, Louise F. ORCID: 0000-0002-4779-4333 and Ward, Philippa ORCID: 0000-0002-4971-8908 (2018) Virtually the same: understanding consumer experiences in the digital retail environment. In: 4th International Colloquium on Design, Branding and Marketing, 5 - 7 December 2018, Hasselt University Martelarenlaan 42 3500 Hasselt. ISBN 9789089130693
McMahon-Beattie, Una Sinead (2009) Variable pricing and its impact on consumer trust. PhD thesis, University of Gloucestershire.
Naeem, Muhammad and Ozuem, Wilson ORCID: 0000-0002-0337-1419 (2022) Understanding misinformation and rumors that generated panic buying as a social practice during COVID-19 pandemic: evidence from Twitter, YouTube and focus group interviews. Information Technology and People, 35 (7). pp. 2140-2166. doi:10.1108/ITP-01-2021-0061
Ozuem, Wilson ORCID: 0000-0002-0337-1419 and Naeem, Muhammad (2021) Customers' social interactions and panic buying behavior: Insights from social media practices. Journal of Consumer Behaviour: An International Research Review, 20 (5). pp. 1191-1203. doi:10.1002/cb.1925
Patten, Elena (2017) Conceptualizing Service Quality in Multichannel Fashion Retailing. PhD thesis, University of Gloucestershire.
Raksawong, Boon-arak (2015) The Effects of Creolisation on Thai Fashion Consumers, Retailers and their Supply Chain. PhD thesis, University of Gloucesterhsire.
Rauch, Maret (2018) Explaining Professional Pharmacy Service Provision and Sustainability in German Community Pharmacies. PhD thesis, University of Gloucestershire.
Reed, Matt ORCID: 0000-0003-1105-9625 (2013) BBC Radio 4 Farming Today: Matt Reed on Organic Food and Labeling. [Audio]
Reed, Matt ORCID: 0000-0003-1105-9625 and Keech, Daniel ORCID: 0000-0003-4112-9030 (2019) Making the city smart from the grassroots up: The sustainable food networks of Bristol. City, Culture and Society, 16. pp. 45-51. doi:10.1016/j.ccs.2017.07.001
Reid, Louise F. ORCID: 0000-0002-4779-4333, Marvell, Alan D ORCID: 0000-0001-8363-0793, Parker, Don ORCID: 0000-0002-4310-2491 and Ward, Philippa ORCID: 0000-0002-4971-8908 (2021) Virtually the Same: Understanding Consumer Experience in an Omnichannel Environment. In: The Value of Design in Retail and Branding. Emerald Publishing Limited, Bingley, pp. 123-135. ISBN 9781800715806
Reid, Louise F. ORCID: 0000-0002-4779-4333 and Ross, Heather (2015) Online fashion purchase: how the barriers and enablers are influencing the consumer’s decision-making process. International Journal of Sales, Retailing and Marketing, 4 (2). pp. 45-59.
Relja, Ruffin ORCID: 0000-0001-9569-6247, Ward, Philippa ORCID: 0000-0002-4971-8908 and Lifen Zhao, Anita (2024) The Buy-Now-Pay-Later Ecosystem - New (Algo)Rhythms of Spending and Reframed Relationships. In: Digital Project Practice for Banking and FinTech. Taylor and Francis Group, Boca Raton, pp. 121-134. ISBN 9781003395560
Relja, Ruffin ORCID: 0000-0001-9569-6247, Ward, Philippa ORCID: 0000-0002-4971-8908 and Zhao, Anita Lifen (2023) Friend or foe? How buy-now-pay-later is seeking to change traditional consumer-retailer relationships in the UK. In: The Future of Consumption. Palgrave Macmillan, pp. 95-119. ISBN 9783031332463
Relja, Ruffin ORCID: 0000-0001-9569-6247, Ward, Philippa ORCID: 0000-0002-4971-8908 and Zhao, Anita Lifen ORCID: 0000-0003-2957-8300 (2024) Understanding the Psychological Determinants of Buy-Now-Pay-Later (BNPL) in the UK: A User Perspective. International Journal of Bank Marketing, 42 (1). pp. 7-37. doi:10.1108/IJBM-07-2022-0324
Rojanasingsawad, Marisa (2018) The analysis of consumer decision-making styles and buying behaviour of grey luxury fashion goods in the Thai market. DBA thesis, University of Gloucestershire.
Roth, Vivian (2022) The desire for luxury jewellery possession: modelling influence factors. PhD thesis, University of Gloucestershire. doi:10.46289/GG96W3Y2
Servidio, Rocco, Davies, Barry J ORCID: 0000-0002-5198-2046 and Hapeshi, Kevin (2014) Human-Computer interaction in Consumer Behavior. In: Handbook of Research on Managing and Influencing Consumer Behavior. Idea Group, Harrisburg, US., pp. 397-532. ISBN 9781466665477
Smith, Julie K. (2011) The Everyday Life of Food: The Cultural Economy of the Traditional Food Market in England. PhD thesis, University of Gloucestershire.
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (4).
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (5). doi:10.1108/IJRDM-03-2016-0043
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (1). doi:10.1108/IJRDM-09-2013-0180
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (2). doi:10.1108/IJRDM.08942baa.001
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (3). doi:10.1108/IJRDM-11-2013-0205
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (4). doi:10.1108/IJRDM-12-2013-0222
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (5). doi:10.1108/IJRDM-01-2014-0006
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (6). doi:10.1108/IJRDM-02-2014-0014
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (7). doi:10.1108/IJRDM-03-2014-0027
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (8). doi:10.1108/IJRDM-04-2014-0043
Towers, Neil ORCID: 0000-0002-2582-2241 (2014) Editorial. International Journal of Retail and Distribution Management, 42 (9). doi:10.1108/IJRDM-08-2014-0112
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (6). doi:10.1108/IJRDM-05-2016-0072
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (7). doi:10.1108/IJRDM-05-2016-0083
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (9).
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (8). doi:10.1108/IJRDM-06-2016-0097
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (10/11).
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 44 (12).
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 45 (1).
Towers, Neil ORCID: 0000-0002-2582-2241 (2016) Editorial. International Journal of Retail and Distribution Management, 45 (2).
Towers, Neil ORCID: 0000-0002-2582-2241 (2015) Megatrends that are re-shaping the Retailing landscape. [Film / Video] (Unpublished)
Towers, Neil ORCID: 0000-0002-2582-2241 and Towers, Angela (2022) Framing the customer journey: touch point categories and decision-making process stages. International Journal of Retail and Distribution Management, 50 (3). pp. 317-341. doi:10.1108/IJRDM-08-2020-0296
Towers, Neil ORCID: 0000-0002-2582-2241, Wang, Siqi, Cheah, Jun-Hwa, Lim, Weng Marc, Kumar, Satish and Lim, Xin Jean (2024) Evolution and trends in retailing: Insights from International Journal of Retail & Distribution Management. International Journal of Retail and Distribution Management, 52. pp. 647-670. doi:10.1108/IJRDM-10-2022-0377
Towers, Neil ORCID: 0000-0002-2582-2241 and Xu, Kiki (2016) The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China. Journal of Retailing and Consumer Services, 28. pp. 126-136. doi:10.1016/j.jretconser.2015.09.003
Vignali, Claudio (2001) Tesco’s adaptation to the Irish market. British Food Journal, 103 (2). pp. 146-163. doi:10.1108/00070700110694852
Vignali, Claudio, Guthrie, John, Guthrie, Anna, Lawson, Rob and Cameron, Alan (2006) Farmers' markets: the small business counter‐revolution in food production and retailing. British Food Journal, 108 (7). pp. 560-573. doi:10.1108/00070700610676370
Vrontis, Demetris, Thrassou, Alkis and Amirkhanpour, Monaliz (2017) B2C smart retailing: A consumer-focused value-based analysis of interactions and synergies. Technological Forecasting & Social Change, 124. pp. 271-282. doi:10.1016/j.techfore.2016.10.064
Warr, Richard ORCID: 0000-0003-4962-7130 and Goode, Mark M.H. (2011) Is the music industry stuck between rock and a hard place? The role of the Internet and three possible scenarios. Journal of Retailing and Consumer Services, 18 (2). pp. 126-131. doi:10.1016/j.jretconser.2010.12.008