Understanding retail supply chain during COVID-19: A systematic review

Jum’a, Luay, Abushaikha, Ismail, Towers, Neil ORCID: 0000-0002-2582-2241 and Al-Masa’fah, Wasan (2024) Understanding retail supply chain during COVID-19: A systematic review. International Journal of Retail and Distribution Management, 52 (1). pp. 19-43. doi:10.1108/IJRDM-09-2022-0345

13253 Towers, Neil (2023) Understanding retail supply chain during COVID-19 A systematic review.pdf - Accepted Version
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Purpose– The aim of this paper is to identify the themes that emerged from retail supply chain (RSC) literature during the COVID-19 pandemic that inform future mitigation and recovery strategies. Design/methodology/approach– This study analyses contributions in the RSC literature using four databases: Emerald, Elsevier (Science Direct), Wiley, and Taylor & Francis. The systematic review approach resulted in identifying 74 articles covering 2020 to 2022. Findings– Four themes emerged from RSC literature on COVID-19. The first theme highlighted factors that exacerbated the effects of COVID-19 pandemic on the RSC. The second theme focused on the types of disruptions that occurred in the RSC during the pandemic. The third theme demonstrated the recovery strategies used to reduce the impact of COVID-19 on the RSC. The fourth theme identified proposed mitigation strategies for the RSC post COVID-19 outbreak. Practical implications–The study provides a deeper understanding of how retail supply chain managers could successfully reduce the effects of the COVID-19 pandemic by dealing with interruptions. Based on the reviewed studies and the four themes that evolved from RSC literature on COVID-19 throughout 2020-2022, eleven key RSC strategies and lessons have been recommended to decision makers in the retail industry. Originality/value– This is the first study to identify the themes that emerged from RSC literature during the COVID-19 pandemic to inform future mitigation and recovery strategies. The resulting themes add to the existing body of knowledge and established the need for further research into other sectors that might be affected by future pandemics. Keywords: Retail Supply Chain, Supply Chain Disruptions, Mitigation Strategies, Recovery Strategies, Covid-19, Systematic Review.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: Retail Supply Chain; Supply Chain Disruptions; Mitigation Strategies; Recovery Strategies; Covid-19; Systematic Review
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HF Commerce > HF5001 Business > HF5428 Retail Trade
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas: Applied Business & Technology
Depositing User: Neil Towers
Date Deposited: 31 Oct 2023 13:03
Last Modified: 19 Jan 2024 13:09
URI: https://eprints.glos.ac.uk/id/eprint/13253

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