Items where Gloucestershire Author is "Donne, Keith"
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Article
Brown, Alyssa E, Donne, Keith Edward 
ORCID: 0000-0001-6414-8133, Fallon, Paul and Sharpley, Richard
(2020)
From headliners to hangovers: Digital media communication in the British rock music festival experience.
Tourist Studies, 20 (1).
pp. 75-95.
doi:10.1177/1468797619885954
Book Section
Donne, Keith Edward ORCID: 0000-0001-6414-8133
(2016)
Chapter 10 Measuring Service Quality and Satisfaction.
In:
Service Quality in Leisure, Events, Tourism and Sport.
CABI, Wallingford, pp. 250-269.
ISBN 9781780645452
Donne, Keith Edward ORCID: 0000-0001-6414-8133
(2016)
Chapter 6 Capacity Management.
In:
Service Quality in Leisure, Events, Tourism and Sport.
CABI, Wallingford, pp. 156-171.
ISBN 9781780645452
Donne, Keith Edward ORCID: 0000-0001-6414-8133
(2016)
Chapter 9 Principles of Monitoring Service Quality.
In:
Service Quality in Leisure, Events, Tourism and Sport.
CABI, Wallingford, pp. 227-249.
ISBN 9781780645452
Book
Buswell, John, Williams, Christine, Donne, Keith Edward ORCID: 0000-0001-6414-8133 and Sutton, Carley
(2016)
Service Quality in Leisure, Events, Tourism and Sport.
CABI, Wallingford.
ISBN 9781780645452
Thesis
Donne, Keith Edward ORCID: 0000-0001-6414-8133
(2005)
Managing the service experience: a study of young people's managed outdoor adventure leisure.
PhD thesis, University of Gloucestershire.
