Items where Gloucestershire Author is "Donne, Keith"

Brown, Alyssa E, Donne, Keith Edward ORCID: 0000-0001-6414-8133, Fallon, Paul and Sharpley, Richard (2020) From headliners to hangovers: Digital media communication in the British rock music festival experience. Tourist Studies, 20 (1). pp. 75-95. doi:10.1177/1468797619885954

Donne, Keith Edward ORCID: 0000-0001-6414-8133 (2016) Chapter 10 Measuring Service Quality and Satisfaction. In: Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford, pp. 250-269. ISBN 9781780645452

Donne, Keith Edward ORCID: 0000-0001-6414-8133 (2016) Chapter 6 Capacity Management. In: Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford, pp. 156-171. ISBN 9781780645452

Donne, Keith Edward ORCID: 0000-0001-6414-8133 (2016) Chapter 9 Principles of Monitoring Service Quality. In: Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford, pp. 227-249. ISBN 9781780645452

Buswell, John, Williams, Christine, Donne, Keith Edward ORCID: 0000-0001-6414-8133 and Sutton, Carley (2016) Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford. ISBN 9781780645452

Donne, Keith Edward ORCID: 0000-0001-6414-8133 (2005) Managing the service experience: a study of young people's managed outdoor adventure leisure. PhD thesis, University of Gloucestershire.