Items where Gloucestershire Author is "Ward, Philippa"

Article

Lamichhane, Roshee, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Shrestha, Anup and Bhattacharjee, Biplab (2025) Investigating Mobile Apps Post-Adoption Behaviour: A Grounded Theory Investigation. International Journal of Human–Computer Interaction. doi:10.1080/10447318.2025.2518332 (In Press)

Relja, Ruffin ORCID: https://orcid.org/0000-0001-9569-6247, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Cook, Richard ORCID: https://orcid.org/0000-0002-0539-3224 and Zhao, Anita Lifen (2025) Credit Dom(me)s, BNPL switches and debt subs: Experiences of pain and pleasure. Journal of Business Research, 194. art: 115380. doi:10.1016/j.jbusres.2025.115380

Relja, Ruffin ORCID: https://orcid.org/0000-0001-9569-6247, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Zhao, Anita Lifen (2024) Three little words: A pragmatic qualitative method to understand modern markets. International Journal of Market Research, 66 (4). pp. 388-409. doi:10.1177/14707853231219927

Relja, Ruffin ORCID: https://orcid.org/0000-0001-9569-6247, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Zhao, Anita Lifen ORCID: https://orcid.org/0000-0003-2957-8300 (2024) Understanding the Psychological Determinants of Buy-Now-Pay-Later (BNPL) in the UK: A User Perspective. International Journal of Bank Marketing, 42 (1). pp. 7-37. doi:10.1108/IJBM-07-2022-0324

Hoerger, Christian and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2023) Coordination mechanisms and the role of taskscape in value co-creation: The British ‘milkman’. Journal of Business Research, 162. Art 113849. doi:10.1016/j.jbusres.2023.113849

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Naeem, Muhammad and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2022) Understanding the accessibility of retail mobile banking during the COVID-19 pandemic. International Journal of Retail and Distribution Management, 50 (7). pp. 860-879. doi:10.1108/IJRDM-02-2021-0064

Yu, Ying, Hu, Xiaoling, Wang, Yong and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2020) A Patulous Progress: International Entrepreneurship Effects on Chinese Born-Global Firm Performance. Sustainability, 12 (14). Art No 5508. doi:10.3390/su12145508

Lewis, Robert A., Nichol, Lynn and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2015) The Effects of French Organisational Relationships on Telework Job Roles: An Exploratory Role Set Analysis. Organizational Culture: An International Journal, 15 (3). pp. 1-13.

Li, Shuliang, Zheng Li, Jim, He, Hong, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Davies, Barry J ORCID: https://orcid.org/0000-0002-5198-2046 (2011) WebDigital: A Web-based hybrid intelligent knowledge automation system for developing digital marketing strategies. Expert Systems with Applications, 38 (8). pp. 10606-10613. doi:10.1016/j.eswa.2011.02.128

Sekhon, Harjit, Lifen Zhao, Anita, Koenig‐Lewis, Nicole, Hanmer‐Lloyd, Stuart and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2010) Adoption of internet banking services in China: is it all about trust? International Journal of Bank Marketing, 28 (1). pp. 7-26. doi:10.1108/02652321011013562

Davies, Barry J ORCID: https://orcid.org/0000-0002-5198-2046, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Halliday, Sue Vaux and Lim, Ming (2008) A Dramaturgical Analysis of the Service Encounter in Higher Education. Journal of Marketing Management, 24 (1-2). pp. 47-68.

Harridge‐March, Sally, Lifen Zhao, Anita, Hanmer‐Lloyd, Stuart, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Goode, Mark M (2008) Perceived risk and Chinese consumers' internet banking services adoption. International Journal of Bank Marketing, 26 (7). pp. 505-525. doi:10.1108/02652320810913864

Davies, Barry J ORCID: https://orcid.org/0000-0002-5198-2046, Kooijman, Dion and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2007) Olfaction and the retail environment: examining the influence of ambient scent. Service Business, 1 (4). pp. 295-316. doi:10.1007/s11628-006-0018-3

Davies, Barry J ORCID: https://orcid.org/0000-0002-5198-2046 and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2005) Exploring the connections between visual merchandising and retail branding. International Journal of Retail and Distribution Management, 33 (7). pp. 505-513. doi:10.1108/09590550510605578

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Davies, Barry ORCID: https://orcid.org/0000-0002-5198-2046 and Kooijman, Dion (2004) Ambient Smell and the Retail Environment: Relating Olfaction Research to Consumer Behavior. Journal of Business and Management, 9 (3). pp. 289-302. doi:10.1080/0267257X.2003.9728228

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Davies, Barry J ORCID: https://orcid.org/0000-0002-5198-2046 and Kooijman, Dion (2003) The sweet smell of success: olfaction in retailing. Journal of Marketing Management, 19 (5-6). pp. 611-627. doi:10.1080/0267257X.2003.9728228

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Babin, B.J., Cleeveland, M. and Laroche, M. (2003) Christmas gift search behaviors: a three country comparison. Journal of International Consumer Marketing, 15 (4). pp. 7-42. doi:10.1300/J046v15n04_02

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Babin, B.J., Cleveland, M. and Laroche, M. (2003) Information search patterns for gift purchases: a cross-national examination of gender differences. Journal of Consumer Behaviour: An International Research Review, 3 (1). pp. 20-47. doi:10.1002/cb.120

Book Section

Relja, Ruffin ORCID: https://orcid.org/0000-0001-9569-6247, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Lifen Zhao, Anita (2024) The Buy-Now-Pay-Later Ecosystem - New (Algo)Rhythms of Spending and Reframed Relationships. In: Digital Project Practice for Banking and FinTech. Taylor and Francis Group, Boca Raton, pp. 121-134. ISBN 9781003395560

Khan, Adila, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Bown, G Robin ORCID: https://orcid.org/0000-0001-7793-108X (2024) A tale of two female Pakistani entrepreneurs: the constraining and supporting nature of norms. In: Cases on Entrepreneurship and Diversity. Elgar Cases in Entrepreneurship . Edward Elgar Publishing, Cheltenham, pp. 56-66. ISBN 9781803923840

Relja, Ruffin ORCID: https://orcid.org/0000-0001-9569-6247, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Zhao, Anita Lifen (2023) Friend or foe? How buy-now-pay-later is seeking to change traditional consumer-retailer relationships in the UK. In: The Future of Consumption. Palgrave Macmillan, pp. 95-119. ISBN 9783031332463

Reid, Louise F. ORCID: https://orcid.org/0000-0002-4779-4333, Marvell, Alan D ORCID: https://orcid.org/0000-0001-8363-0793, Parker, Don ORCID: https://orcid.org/0000-0002-4310-2491 and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2021) Virtually the Same: Understanding Consumer Experience in an Omnichannel Environment. In: The Value of Design in Retail and Branding. Emerald Publishing Limited, Bingley, pp. 123-135. ISBN 9781800715806

Hughes, Heidi A, Myers, Jan and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2019) The Accrual and Use of Social Capital in Workplace Innovation: A Conceptual Framework. In: Innovation and Social Capital in Organizational Ecosystems. IGI Global, pp. 98-130. ISBN 9781522577218

Hanmer-Lloyd, Stuart, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908, Koenig-Lewis, Nicole and Zhao, Anita Lifen (2011) The Little Red Book: Risk and Trust in Chinese Internet Banking, a Gendered Perspective. In: European Advances in Consumer Research. Association for Consumer Research, Duluth, MN, pp. 123-127. ISBN 0915552663

Monograph

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Reid, Louise F. ORCID: https://orcid.org/0000-0002-4779-4333 (2020) Comparison of Anthropometric Measurements by the Body Volume Index App and Online Server to a White Light 3D Body Scanner ([TC]2 NX16). Project Report. University of Gloucestershire, Gloucester.

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Reid, Louise F. ORCID: https://orcid.org/0000-0002-4779-4333 (2019) Comparison of the BVI App to Commercial Bioelectrical Impedance Analysis (BIA) Body Composition Monitors for Total Body Fat (TBF) and Visceral Fat (VF) Estimation. Project Report. University of Gloucestershire, Gloucester.

Conference or Workshop Item

Bown, Robin ORCID: https://orcid.org/0000-0001-7793-108X, Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 and Khan, Adila (2021) Negotiating Norms: The Mediated Activities of Pakistani Female Entrepreneurship. In: Institute for Small Business and Entrepreneurship 2021 Conference: Bridging Enterprise, Policy and Practice: Creating Social and Public Value, 28-29 October 2021, Cardiff, Wales. (In Press)

Singh, Jyothsna A., Wang, Xian Lily and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2019) Conceptualizing emotional labour, interaction quality and service continuity connections. In: The 12th Annual EUROMED Aacademy of Business (ΕΜΑΒ) Conference, 18-20 Sept, Thessaloniki, Greece. (Unpublished)

Marvell, Alan D ORCID: https://orcid.org/0000-0001-8363-0793, Parker, Don ORCID: https://orcid.org/0000-0002-4310-2491, Reid, Louise F. ORCID: https://orcid.org/0000-0002-4779-4333 and Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2018) Virtually the same: understanding consumer experiences in the digital retail environment. In: 4th International Colloquium on Design, Branding and Marketing, 5 - 7 December 2018, Hasselt University Martelarenlaan 42 3500 Hasselt. ISBN 9789089130693

Thesis

Ward, Philippa ORCID: https://orcid.org/0000-0002-4971-8908 (2013) Situational factors in consumption experiences. PhD thesis, University of Gloucestershire.