Critical dimensions of perceived service quality within the Hong Kong retail banking sector

Wang, Xian Lily and Cheng, Ranis (2010) Critical dimensions of perceived service quality within the Hong Kong retail banking sector. In: The European Institute of Retailing and Services Studies Conference, 2 - 5 July 2010, Istanbul, Turkey. (Unpublished)

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Item Type:	Conference or Workshop Item (Paper)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HG Finance
Divisions:	Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas:	Applied Business & Technology
Depositing User:	Anne Pengelly
Date Deposited:	18 May 2015 14:04
Last Modified:	01 Aug 2023 12:00
URI:	https://eprints.glos.ac.uk/id/eprint/2287

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