Business intelligence competence as a strategic enabler of organizational agility in supply networks

Abushaikha, Ismail, Salhieh, Loay, Darwish, Tamer K ORCID: https://orcid.org/0000-0003-1815-9338 and Matopoulos, Aristides (2025) Business intelligence competence as a strategic enabler of organizational agility in supply networks. Strategy & Leadership. (In Press)

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Abstract

Purpose – This study investigates how Business Intelligence (BI) competence functions as a strategic enabler of organizational agility within supply networks. It examines the moderating role of BI competence in two critical relationships: between agile drivers and agile capabilities, and between agile capabilities and agile practices. In doing so, the study advances organizational agility theory by conceptualizing BI competence as a strategic and relational enabler that shapes agility development, rather than merely a technological support tool. Design/methodology/approach – Using targeted sampling, 157 responses were collected through a structured questionnaire from manufacturing firms. The data were analysed using partial least squares structural equation modelling (PLS-SEM). Findings – The results suggest that BI competence serves not only as a predictor of agile capabilities but also as a contextual moderator, particularly influencing the relationship between supply network capabilities and practices. This highlights a previously underexplored pathway in agility theory, whereby BI competence enables more effective translation of capabilities into actionable agile practices. Originality/value – This is the first empirical work to examine the theoretical interplay between BI competence and agility constructs within a chain-based framework. It contributes to theory by advancing the understanding of BI as a strategic enabler and moderating force, rather than merely a technological tool. The study also offers practical insights for manufacturing firms in emerging economies seeking to build resilience and responsiveness in their supply networks. Keywords- Organisational agility; supply chain resilience, agile capabilities; business intelligence competence; sustainable operations; dynamic capabilities

Item Type:	Article
Article Type:	Article
Uncontrolled Keywords:	Organisational agility; Supply chain resilience; Agile capabilities; Business intelligence competence; Sustainable operations; Dynamic capabilities
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HF Commerce > HF5001 Business H Social Sciences > HF Commerce > HF5001 Business > HF5419 Wholesale H Social Sciences > HF Commerce > HF5001 Business > HF5717 Business communication
Divisions:	Schools and Research Institutes > School of Business, Computing and Social Sciences
Depositing User:	Tamer Darwish
Date Deposited:	01 Dec 2025 14:53
Last Modified:	01 Dec 2025 15:00
URI:	https://eprints.glos.ac.uk/id/eprint/15578

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