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Wynn, Martin G ORCID: 0000-0001-7619-6079 and Tipton, Emma (2011) The Deployment of Service Management Systems in SMEs – Three Case Studies. SERVICE COMPUTATION 2011 : The Third International Conferences on Advanced Service Computing. pp. 149-156.

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University Of Gloucestershire

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.