Evidencing Success and Successful Evidence in Restorative Work: Developing Models of Effectiveness, Efficiency, and Impact

Fisk, Ben (2025) Evidencing Success and Successful Evidence in Restorative Work: Developing Models of Effectiveness, Efficiency, and Impact. Doctoral thesis, University of Gloucestershire. doi:10.46289/UPUD2792

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Abstract

This integrated doctoral thesis consists of five publications that contribute to an examination of approaches to recording and monitoring outcomes within restorative justice in the UK to identify innovative approaches to evidence success. It builds on the inquiry findings of the All-Party Parliamentary Group on Restorative Justice that recommended investigation to develop guidance for gathering and using data to monitor and evaluate restorative justice to improve quality. Restorative justice service reporting documents are thematically analysed to understand current approaches. These are triangulated with thematic analysis of survey and interview data from restorative justice practitioners about their definitions of success and how these align with current recording and monitoring processes. Findings offer several original contributions to restorative justice literature, alongside the unique focus on service data. The contextual and subjective nature of success in restorative justice is identified within practitioner definitions of effectiveness, efficiency, and impact. These are contextualised with a socio-ecological systems lens to identify a range of invested stakeholders with their own concepts of success. The role of institutionalisation is identified in the way the dominant criminal justice system shapes service metrics and restricts public availability to evidence of success in restorative justice. Innovative metrics and approaches to measurement are outlined which go beyond current measurement processes and can contribute to the development of a national repository of evidence. Standardisation for case studies and a national reporting framework is recommended that can incorporate quantitative and qualitative evidence of success to address the nuanced, subjective, and contextual evidence needs of stakeholders and improve quality of restorative justice.

Item Type: Thesis (Doctoral)
Thesis Advisors:
Thesis AdvisorEmailURL
Hobson, Jonathanjhobson@glos.ac.ukhttps://www.glos.ac.uk/research/research-priority-areas/environmental-dynamics-and-governance/staff-profiles/pages/s2105712-jonathan-hobson.aspx
Twyman Ghoshal, Anamikaatwymanghoshal@glos.ac.ukhttps://www.glos.ac.uk/staff/profile/anamika-twyman-ghoshal/
Uncontrolled Keywords: Restorative justice; UK; Restorative justice service
Subjects: K Law > K Law (General)
K Law > KD England and Wales
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Depositing User: Anne Pengelly
Date Deposited: 04 Sep 2026 09:49
Last Modified: 04 Sep 2026 09:50
URI: https://eprints.glos.ac.uk/id/eprint/16491

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