Public service motivation and employee intention to stay in Lebanon: The case of NGOs

Shahda, Elias, Darwish, Tamer K ORCID: https://orcid.org/0000-0003-1815-9338 and Melhem, Muntaser J (2025) Public service motivation and employee intention to stay in Lebanon: The case of NGOs. Public Money and Management. (In Press)

Text (Peer-reviewed version) 15166 Shahda, E., et al (2025) Public service motivation and employee intention to stay in Lebanon - The case of NGOs.pdf - Accepted Version Restricted to Repository staff only until 8 January 2027. (Publisher Embargo). Available under License Creative Commons Attribution Non-commercial No Derivatives 4.0. Download (445kB)

Abstract

This paper examines the debated relationship between public service motivation (PSM) and employee intention to stay, focusing on the mediating roles of job satisfaction and affective commitment to enhance the theoretical understanding of the underlying mechanism. Data were gathered through online surveys targeting employees of local and international NGOs in Lebanon. A total of 210 valid responses were analyzed using structural equation modeling. The results indicate that job satisfaction and affective commitment mediate the relationship between PSM and intention to stay, which is defined as employees' conscious and free will to remain with their current employer for an extended period. These findings may be influenced by the collective nature of Lebanese culture, which emphasizes communal values. NGOs in Lebanon play a crucial role in countering government inefficiencies and maintaining societal stability, enhancing employees' satisfaction, commitment, and intention to stay. We discuss the implications for theory and practice.

Item Type:	Article
Article Type:	Article
Uncontrolled Keywords:	Public service motivation (PSM); Intention to stay; Affective commitment; Job satisfaction; Nongovernmental Organizations (NGOs); Lebanon
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HF Commerce > HF5001 Business H Social Sciences > HF Commerce > HF5001 Business > HF5549 Personnel management. Employment management
Divisions:	Schools and Research Institutes > School of Business, Computing and Social Sciences
Depositing User:	Tamer Darwish
Date Deposited:	09 Jul 2025 11:43
Last Modified:	09 Jul 2025 13:15
URI:	https://eprints.glos.ac.uk/id/eprint/15166

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