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Altundag, Andrea (2023) A new maturity model for the deployment of advanced analytics in strategic procurement: a case study from the aviation industry. PhD thesis, University of Gloucestershire. doi:10.46289/WISX5841
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15101 Altundag, Andrea (2023) A new maturity model for the deployment of advanced analytics in strategic procurement - a case study from the aviation industry.pdf - Accepted Version Available under License All Rights Reserved. Download (15MB) | Preview |
Abstract
Digital transformation is an immensely popular topic, as evidenced in both academic and practitioner publications. Transforming into a digitally mature organisation is viewed as fundamental to successfully advance and prosper in the present business environment in general and in industry-specific contexts such as in the aviation industry. Not adopting state-of-the art technology such as advanced data analytics can pose risks that endanger business continuity. On the other hand, the deployment of technology alone goes against the widely held view that to evolve in a holistic manner and to embrace the multidimensionality of change is necessary to derive the full benefits of digital transformation. Strategic procurement is one of the corporate functions, for which the status of digital maturity and its progression are under-researched as regards theory, and unclear in practice. Contemporary strategic procurement functions, externally sourcing up to 80% of a company’s revenue, make a significant contribution to overall corporate success. As a hub in a network of internal and external stakeholders, the function is ideally positioned to benefit from the deployment of advanced data analytics. Digital maturity models assist in comprehending the digital constitution of an organisation and in providing guidance on the journey towards an advanced maturity. This research adopts a case study approach, using qualitative data from in-depth interviews with industry practitioners, to develop and apply a digital maturity model for the deployment of strategic procurement analytics. Developing a domain-specific digital maturity model enhances academic comprehension and addresses the lack of such models for strategic procurement. By applying the model, the current deployment of advanced data analytics in the domain of strategic procurement and its effects on processes, people, and structural arrangements can be analysed. This research presents a snapshot of the digital maturity of the strategic procurement function of an aircraft manufacturer. The application of the model also provides guidance for practitioners in progressing digital maturity, moving from current to targeted levels of maturity in strategic procurement. As such, the thesis makes a contribution to both theory and practice. However, the research clearly has its limitations. It is based on one in-depth case study in a particular industry sector, and thus cross-industry generalizations concerning data analytics in strategic procurement must be treated with caution.
| Item Type: | Thesis (PhD) | ||||||
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| Uncontrolled Keywords: | Digital transformation; Aviation industry; Digital maturity models; Advanced data analytics; Strategic procurement | ||||||
| Subjects: | H Social Sciences > HF Commerce > HF5001 Business | ||||||
| Divisions: | Schools and Research Institutes > School of Business, Computing and Social Sciences | ||||||
| Depositing User: | Anna Kerr | ||||||
| Date Deposited: | 05 Jun 2025 10:45 | ||||||
| Last Modified: | 05 Jun 2025 10:45 | ||||||
| URI: | https://eprints.glos.ac.uk/id/eprint/15101 |
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