HRM, institutional complementarities, and performance: The case of the Healthcare sector in Jordan

Mohammad, Tamara, Darwish, Tamer K ORCID: 0000-0003-1815-9338, Khassawneh, Osama and Wood, Geoffrey (2024) HRM, institutional complementarities, and performance: The case of the Healthcare sector in Jordan. European Management Journal. doi:10.1016/j.emj.2024.04.008 (In Press)

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Building on the comparative capitalism literature, we aim to understand the impact of HRM practice on hospitals performance within the healthcare sector in Jordan, and the role of HRM in mitigating and overcoming systemic shortfalls. Two different surveys were distributed for both hospital and HR managers across all hospitals. Our findings indicate that certain HR practices are positively associated with performance, despite contextual challenges such as informal networks and cultural limitations that could undermine efficiency. We further tested the potential impact of HR complementarities on performance; nevertheless, the results did not significantly surpass the explanatory power of the individual HR practices. It might have been anticipated that mutually supportive bundles of practices might compensate for systemic weaknesses. However, it may be the case that players have devised solutions in other areas of managerial practice that may be more effective than HRM in compensating for systemic limitations. Our study also highlights that in oligopolistically structured markets, common in private healthcare systems, the effectiveness of HR practices may be less crucial for profitability, though this does not diminish their broader relevance for societal and community outcomes which are beyond the scope of this work. Keywords: comparative capitalism, complementarities, Healthcare, HRM, organizational performance, Middle East.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: Comparative capitalism; Complementarities; Healthcare; HRM; Organizational performance; Middle East
Related URLs:
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > HF5001 Business
H Social Sciences > HF Commerce > HF5001 Business > HF5549 Personnel management. Employment management
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas: Applied Business & Technology
Depositing User: Tamer Darwish
Date Deposited: 23 Apr 2024 12:19
Last Modified: 13 May 2024 15:46

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