Factors Influencing Hospitality Employees’ Pro-Environmental Behaviours toward Food Waste

Chawla, Gaurav ORCID: 0000-0001-6845-3004, Lugosi, Peter and Hawkins, Rebecca (2022) Factors Influencing Hospitality Employees’ Pro-Environmental Behaviours toward Food Waste. Sustainability, 14 (15). Art 9015. doi:10.3390/su14159015

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11408 Chawla, G., Lugosi, P. and Hawkins, R. (2022) Factors_Influencing_Hospitality_Employees_Pro-Environmental_Behaviours_toward_Food_Waste.pdf - Published Version
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Food waste remains an ongoing problem in hotel operations, and changing employees’ behaviour is key to tackling this issue. Analysing the influences on employees’ working practices can help to drive pro-environmental behaviour changes that reduce food waste, thus supporting the UN’s SDG 12: ensuring responsible consumption and production patterns. This study used the theory of planned behaviour as its theoretical framework and empirical data generated through participant observation, analysis of organisational documents, and semi-structured interviews in luxury hotels to examine waste drivers among employees. The findings suggest that hotel workers adopt a rational rather than moral lens toward food waste. Moreover, attitudes, subjective norms, and perceived behavioural control strongly influence intentions to perform pro-environmental behaviours. Positive attitudes and strong subjective norms propel employees toward pro-environmental behaviours while a lack of perceived control acts as a constraining force.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: Attitudes; Employees; Hotels; Food Waste; Perceived Control; Pro-Environmental Behaviours; Subjective Norms; Workplace Practices
Subjects: T Technology > TX Home economics > TX901-946.5 Hospitality Industry
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas: Applied Business & Technology
Depositing User: Kate Greenaway
Date Deposited: 01 Aug 2022 14:56
Last Modified: 29 Sep 2023 11:36
URI: https://eprints.glos.ac.uk/id/eprint/11408

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