A critical review of the current reward practices amongst the leadership team within the Midcounties Co-operative. Identify the beliefs associated with reward and its perceived impact upon employee satisfaction and motivation

Young, Neil (2008) A critical review of the current reward practices amongst the leadership team within the Midcounties Co-operative. Identify the beliefs associated with reward and its perceived impact upon employee satisfaction and motivation. Masters thesis, University of Gloucestershire.

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Abstract

The research on reward practices is part of an organisational review of The Midcounties Co­operative. The Society is the third largest Co-operative business within the UK, which is geographically diverse and provides service offerings through the human life cycle. A number of key areas have been investigated relating to reward, motivation and the psychological contract. There is a focus on 'new pay' and the alignment between reward and the organisational strategy. The epicentre of this research is the leadership team within The Midcounties Co-operative which consists of around 75 colleagues, who are employed in a variety of business units throughout the UK. The methods used in the research included focus group meetings and feedback, and a questionnaire to all of the research group, which included structured scale and free expression questions. The analysis of a variety of secondary sources provided an understanding of the research topic. In particular 'new pay', motivation and the psychological contract which enabled the author to develop a theoretical model of reward. Observer participation by the researcher, who holds a post within the leadership team was a key factor to the research. The research, although specific in some respects to The Midcounties Co-operative, is subjective and seeks to be utilised outside of the research setting. The findings highlight limited understanding in relation to pay and reward practices and the theoretical thinking used to compare against the findings including the 'new pay' concept and psychological contract were not always evident. This gave the author valuable insights to develop theory in relation to the importance of shared organisational values in a reward model. In addition the findings demonstrate no alignment between reward practices and the business strategy or performance. The results also identify some conflict between reward practices and the Society values. The recommendations of the research indicate the need to use the theoretical model proposed by the author which aims to develop the non-financial intrinsic elements of reward. This will clearly articulate the reward philosophy to establish a more effective reward model that links to the business strategy and underpins the values of the Society.

Item Type: Thesis (Masters)
Additional Information: A print copy of this thesis is available for reference use only.
Uncontrolled Keywords: Psychological contract; Motivation; Reward
Related URLs:
Subjects: H Social Sciences > HF Commerce > HF5001 Business > HF5549 Personnel management. Employment management
Divisions: Schools and Research Institutes > School of Business
Depositing User: Susan Turner
Date Deposited: 24 Jan 2022 13:54
Last Modified: 02 Aug 2023 10:21
URI: https://eprints.glos.ac.uk/id/eprint/10604

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