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Ramadan, Ayad G A (2012) Exploring Service Recovery and Justice Theory in the Libyan Airline Industry. PhD thesis, University of Gloucestershire.

Wang, Xian (2007) Conceptualizing service quality amongst Chinese customers of retail banking. PhD thesis, University of Gloucestershire.

This list was generated on Sun Apr 27 09:22:04 2025 UTC.

University Of Gloucestershire

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.