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Wynn, Martin G ORCID: 0000-0001-7619-6079, Turner, Phillip, Banik, Amitave and Duckworth, Gary (2016) The impact of customer relationship management systems in small business enterprises. Strategic Change: Briefings in Entrepreneurial Finance, 25 (6). pp. 659-674. doi:10.1002/jsc.2100

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.