Harris, Kim, Davies, Barry J ORCID: https://orcid.org/0000-0002-5198-2046 and Baron, Steve
  
(1997)
Conversations during purchase consideration: sales assistants and customers.
    International Review of Retail, Distribution and Consumer Research, 7 (3).
     pp. 173-190.
     doi:10.1080/095939697342987