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Hüttinger, Lisa, Schiele, Holger and Veldman, Jasper (2012) The drivers of customer attractiveness, supplier satisfaction and preferred customer status: A literature review. Industrial Marketing Management, 41 (8). pp. 1194-1205. doi:10.1016/j.indmarman.2012.10.004

Pulles, Niels J, Veldman, Jasper and Schiele, Holger (2014) Identifying innovative suppliers in business networks: An empirical study. Industrial Marketing Management, 43 (3). pp. 409-418. doi:10.1016/j.indmarman.2013.12.009

Schiele, Holger, Calvi, Richard and Gibbert, Michael (2012) Customer attractiveness, supplier satisfaction and preferred customer status: Introduction, definitions and an overarching framework. Industrial Marketing Management, 41 (8). pp. 1178-1185. doi:10.1016/j.indmarman.2012.10.002