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B

Baron, Steve, Harris, Kim and Davies, Barry J ORCID: https://orcid.org/0000-0002-5198-2046 (1996) Oral participation in retail service delivery: a comparison of the roles of contact personnel and customers. European Journal of Marketing, 30 (9). pp. 75-90. doi:10.1108/03090569610130052

D

Dermody, Janine ORCID: https://orcid.org/0000-0002-0399-398X and Scullion, R. (2001) Delusions of Grandeur? Marketing's Contribution to 'Meaningful' Western Political Consumption. European Journal of Marketing, 35 (9/10). pp. 1085-1098. doi:10.1108/EUM0000000005960

H

Harris, Phil, Dermody, Janine ORCID: https://orcid.org/0000-0002-0399-398X, Hanmer‐Lloyd, Stuart and Scullion, Richard (2010) Young people and voting behaviour: alienated youth and (or) an interested and critical citizenry? European Journal of Marketing, 44 (3/4). pp. 421-435. doi:10.1108/03090561011020507

O

Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419, Howell, Kerry E. and Lancaster, Geoff (2008) Communicating in the new interactive marketspace. European Journal of Marketing, 42 (9/10). pp. 1059-1083. doi:10.1108/03090560810891145

S

Simmons, Geoff, Thomas, Brychan C and Truong, Yann (2010) Developing the Internet as a Branding Tool: i-branding Implications for Food Companies. European Journal of Marketing, 44 (9). pp. 1260-1285.