Items where Division is "School of Business, Computing and Social Sciences" and Year is 1996

Baron, Steve, Harris, Kim and Davies, Barry J ORCID: 0000-0002-5198-2046 (1996) Oral participation in retail service delivery: a comparison of the roles of contact personnel and customers. European Journal of Marketing, 30 (9). pp. 75-90. doi:10.1108/03090569610130052

Wood, Clare Patricia (1996) Natural speech segmentation and literacy. PhD thesis, University of Gloucestershire.