Items where Gloucestershire Author is "Lentz, Patrick"

Article

Woisetschläger, David M, Lentz, Patrick and Evanschitzky, Heiner (2011) How Habits, Social Ties and Economic Switching Barriers Affect Customer Loyalty in Contractual Service Settings. Journal of Business Research, 64 (8). pp. 800-808. doi:10.1016/j.jbusres.2010.10.007

Lentz, Patrick, Singh, Jagdip and Nijssen, Edwin J (2011) First and Second Order Effects of Consumers’ Institutional Logics on Firm-Consumer Relationships: Comparative Analysis. Journal of International Business Studies, 42 (2). pp. 307-333.