The COVID-19 Crisis and Sustainability in the Hospitality Industry

Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2020) The COVID-19 Crisis and Sustainability in the Hospitality Industry. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3037-3050. doi:10.1108/IJCHM-04-2020-0357

Preview

Text 8539-Jones-(2020)-The-COVID-19-Crisis-and-Sustainability.pdf - Accepted Version Available under License Creative Commons Attribution Non-commercial Share Alike 4.0. Download (284kB) | Preview

Abstract

Purpose: This paper offers some reflections on changes in the relationships between sustainability and the hospitality industry following the onset of the COVID-19 crisis. [Covid-19 is officially a pandemic but the term ‘COVID-19 crisis’ is used throughout this paper because the authors feel that it captures the wider impacts of the crisis, rather than just focussing on the disease itself] Methodology/Approach: The paper describes the COVID-19 crisis, emphasises the role of hospitality in economic and social life, and reviews how the crisis has changed the relationships between sustainability and the hospitality industry. Findings: The paper reveals the dramatic effect the crisis has had on sustainability in the hospitality industry. That said, though the crisis has offered a vision of a more sustainable future, this vision may pose a major challenge for the industry and for many of its traditional customers. Limitations/Implications: The paper outlines some of the theoretical, operational, strategic and research implications of the crisis for the hospitality industry and for hospitality scholars. Originality/Value: This paper provides a reflective review of changes in the relationships between sustainability and the hospitality industry following the onset of COVID-19.

Item Type:	Article
Article Type:	Article
Uncontrolled Keywords:	COVID-19; crisis; sustainability; hospitality industry; sustainable consumption
Subjects:	H Social Sciences > HF Commerce > HF5001 Business H Social Sciences > HF Commerce > HF5001 Business > HF5387 Business Ethics
Divisions:	Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas:	Applied Business & Technology
Depositing User:	Anne Pengelly
Date Deposited:	06 Jul 2020 15:04
Last Modified:	03 Aug 2023 09:19
URI:	https://eprints.glos.ac.uk/id/eprint/8539

University Staff: Request a correction | Repository Editors: Update this record