The Business Benefits of PC Office Systems and End-user Computing at Glaxo Pharmaceuticals 1984-88

Wynn, Martin G ORCID: 0000-0001-7619-6079 (1989) The Business Benefits of PC Office Systems and End-user Computing at Glaxo Pharmaceuticals 1984-88. Journal of Information Technology, 4 (1). pp. 17-29.

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Since 1984, Glaxo Pharmaceuticals has seen a dramatic expansion in the use of desktop personal computers. The use of these machines for spreadsheet modelling and data analysis, databases, graphics, word processing, project planning and statistical analysis, computer-based training and expert systems has transformed the nature of computing within the company and provided a platform for significant new co-processing developments. Over 1,300 personal computers have been installed in the company's four sites, providing a range of business benefits in terms of improved efficiency and effectiveness. Case studies of how these benefits have been provided are described, and a number of key issues for managing such change are discussed.

Item Type: Article
Article Type: Article
Subjects: T Technology > T Technology (General)
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas: Applied Business & Technology
Depositing User: Martin Wynn
Date Deposited: 07 Jan 2020 12:30
Last Modified: 04 Feb 2022 15:31

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