Management Guidelines for Better Application of Business Process Management in SAP ERP projects

Grube, Markus and Wynn, Martin G ORCID: 0000-0001-7619-6079 (2019) Management Guidelines for Better Application of Business Process Management in SAP ERP projects. International Journal on Advances in Systems and Measurements, 12 (1&2). pp. 125-134.

Text (© the authors)
7828 Wynn Management Guidelines.....pdf - Accepted Version
Available under License All Rights Reserved.

Download (263kB) | Preview


The SAP Enterprise Resource Planning (ERP) system is a leading software solution for corporate business functions and processes. Business Process Management (BPM) is a management approach designed to create and manage organizations’ business processes. Both promise an improvement of business processes in companies and can be used together in organizations. In conjunction with the SAP ERP system and BPM approach, BPM maturity models can be used as diagnostic tools that allow an organization to assess and monitor the maturity of its business processes. The aim is to investigate and analyse the interaction between the use of the SAP ERP software package and the utilization of BPM. Findings derive from an analysis of eleven semi-structured expert interviews and a validation of the guidelines via an online survey with 151 participants that use SAP, BPM and/or BPM maturity models. This research analyses the complex relationships between SAP, BPM and BPM maturity models and develops management guidelines for improved use of BPM in SAP ERP projects.

Item Type: Article
Article Type: Article
Subjects: T Technology > T Technology (General)
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas: Applied Business & Technology
Depositing User: Martin Wynn
Date Deposited: 15 Jan 2020 12:27
Last Modified: 04 Feb 2022 15:30

University Staff: Request a correction | Repository Editors: Update this record

University Of Gloucestershire

Bookmark and Share

Find Us On Social Media:

Social Media Icons Facebook Twitter Google+ YouTube Pinterest Linkedin

Other University Web Sites

University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.