An Evaluation of the Phoenix Programme

Monckton-Smith, Jane ORCID: 0000-0001-7925-5089 (2010) An Evaluation of the Phoenix Programme. Technical Report. Blaenau Gwent Domestic Abuse Services.

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This report was commissioned by Blaenau Gwent Domestic Abuse Services (BGDAS) in order to review the reception of their newly developed Phoenix Programme and to evaluate its effectiveness for clients, secondary users and the organisation itself. The Phoenix Programme is designed to be delivered to groups of clients in order that they may learn about the dynamics of abusive relationships and gain skills to maintain healthy non abusive relationships in the future. BGDAS has seen a 200% increase in client referrals since its first full year of operation in 2004/5 and this has presented very real challenges to the organisation especially in maintaining a high quality service. The Phoenix Programme has a pivotal role in managing the growing number of client referrals and in this respect its effectiveness is of particular importance to the organisation. There are two specific areas for focus under which specific outcomes are identified and assessed; Client Development and BGDAS service delivery. The findings can be used to review the outcomes for the dominant client group over a period of crisis and stress and in moving forward from an abusive relationship. Whilst it is clearly an ultimate aim for clients to form long term non abusive relationships, the more realistic aim is that clients are able to escape from immediate abusive and dangerous relationships safely and with the skills to form healthy relationships in the future. This report comes as the programme delivery ends its third year in operation and evaluates how the programmes meet the needs of the community they are designed to serve and how they may develop in the future.

Item Type: Monograph (Technical Report)
Subjects: H Social Sciences > HV Social pathology. Social and public welfare. Criminology. > HV40-69 Social Work
H Social Sciences > HV Social pathology. Social and public welfare. Criminology. > HV6001 Criminology
Divisions: Schools and Research Institutes > School of Education and Science
Research Priority Areas: Place, Environment and Community
Depositing User: Anne Pengelly
Date Deposited: 29 Oct 2018 13:19
Last Modified: 31 Aug 2023 09:05

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