Tools
Tools
Olayinka, Olakunle, Wynn, Martin G 
ORCID: 0000-0001-7619-6079 and Bechkoum, Kamal ORCID: 0000-0001-5857-2763
(2016)
Process Analysis and e-Business Adoption in Nigerian SBEs: A Report on Case Study Research.
eKNOW 2016, The Eighth International Conference on Information, Process, and Knowledge Management.
pp. 57-63.
|
Text (Valencia paper 60054 ThinkMind May 2016)
Process Analysis and e-Business Adoption in Nigerian SBEs A Report on Case.pdf - Published Version Download (701kB) | Preview |
Abstract
It is generally acknowledged that e-business technologies can provide internal value as well as opportunities to reach different local and international markets, for both large and small organisations. Although the use of web-based systems and technologies to improve business processes has increased steadily over the past decade, there remains a dearth of research in this field in developing countries such as Nigeria. This paper examines how e-business is being used in two Nigerian small businesses, using a process mapping technique, system profiling and two main models from the existing literature. The results indicate that these models provide a valid framework for the initial analysis of e-business in this environment, and that these companies are indeed benefitting from the deployment of e-business technologies, particularly in their customer facing processes and functions.
| Item Type: | Article |
|---|---|
| Article Type: | Article |
| Subjects: | T Technology > T Technology (General) |
| Divisions: | Schools and Research Institutes > School of Business, Computing and Social Sciences |
| Research Priority Areas: | Applied Business & Technology |
| Depositing User: | Martin Wynn |
| Date Deposited: | 20 May 2016 10:18 |
| Last Modified: | 31 Aug 2023 08:01 |
| URI: | https://eprints.glos.ac.uk/id/eprint/3510 |
University Staff: Request a correction | Repository Editors: Update this record
