Development of a Pandemic Resilience Competence Model for Healthcare Professionals—Individual and Organisational Aspects

Lorenzoni, Nina ORCID: https://orcid.org/0000-0002-2602-0056, Simões de Almeida, Raquel ORCID: https://orcid.org/0000-0003-4703-1712, Wimmer, Daniela, Simbrig, Ines, Moscon, Veronica ORCID: https://orcid.org/0000-0001-6549-074X, Carnelli, Fabio, Sulkowski, Nadine B ORCID: https://orcid.org/0000-0001-7182-7468, Malaka, Elohor Pamela, Schober, Paul ORCID: https://orcid.org/0009-0008-4431-8076, Michel, Katharina ORCID: https://orcid.org/0009-0009-4049-3894, Sá, Vítor J. ORCID: https://orcid.org/0000-0002-4982-4444 and Raich, Margit ORCID: https://orcid.org/0000-0002-9540-4715 (2025) Development of a Pandemic Resilience Competence Model for Healthcare Professionals—Individual and Organisational Aspects. International Journal of Environmental Research and Public Health, 22 (5). p. 712. doi:10.3390/ijerph22050712

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Text 15115 Lorenzoni, N. et al (2025) Development of a Pandemic Resilience Competence Model for Healthcare Professionals—Individual and Organisational Aspects.pdf - Published Version Available under License Creative Commons Attribution 4.0. Download (585kB) | Preview

Abstract

The COVID-19 pandemic highlighted the critical importance of resilience and adaptability at both individual and organisational levels in navigating unprecedented challenges. This study introduces a novel Pandemic Resilience Competence Model, a framework that articulates eight key competences each for individuals and organisations to enhance preparedness and response in pandemic scenarios. Employing a qualitative approach, the research identifies the essential skills and organisational capacities required to mitigate the impacts of pandemics. Using 50 semi-structured interviews with professionals and managers working in healthcare services in Austria, Germany, Italy, Portugal and the United Kingdom, the model provides actionable insights for implementing processes to improve preparedness and response in pandemic scenarios for stakeholders, including policymakers, educators, and organisational leaders. Findings highlight the interdependence of individual and organisational competences, reinforcing the need for integrated strategies to build pandemic resilience. The conclusions advocate for embedding the competences within training and development initiatives, aiming to enhance collective readiness for future global health crises.

Item Type:	Article
Article Type:	Article
Uncontrolled Keywords:	Resilience; Competence model; Healthcare; Crisis; Qualitative research; COVID-19
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > HD60 Social responsibility in business H Social Sciences > HF Commerce > HF5001 Business > HF5387 Business Ethics R Medicine > RA Public aspects of medicine R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions:	Schools and Research Institutes > School of Business, Computing and Social Sciences
Depositing User:	Kamila Niekoraniec
Date Deposited:	10 Jun 2025 11:06
Last Modified:	15 Jun 2025 09:16
URI:	https://eprints.glos.ac.uk/id/eprint/15115

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