Wellness in the Global Hospitality and Tourism Industry

Jones, Peter ORCID: 0000-0002-9566-9393 (2024) Wellness in the Global Hospitality and Tourism Industry. Athens Journal of Tourism, 11 (3). pp. 225-238. doi:10.30958/ajt.11-3-3

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Abstract

The concept of wellness is currently seen as an important driver of growth within the hospitality and tourism industry, but the ways that the large players within the industry have engaged with wellness has been largely ignored in the academic hospitality and tourism literature, and this represents a gap in that literature. This paper looks explore corporate approaches to wellness within the tourism and hospitality industry, and as such, the paper looks to help to contribute to filling the gap in the academic literature. The paper includes an introduction to the wellness concept and to its adoption by the hospitality and tourism industry, a short literature review, an outline of the frame of reference and method of enquiry, an examination of the wellness initiatives developed by some of the major players in the global hospitality industry, some wider reflections, and a brief conclusion.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: wellness; hospitality and tourism industry; customer service experiences; sustainable development; leading hotel companies
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD2321 Industry
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Depositing User: Anne Pengelly
Date Deposited: 30 Aug 2024 11:30
Last Modified: 16 Oct 2024 15:10
URI: https://eprints.glos.ac.uk/id/eprint/14328

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