Group inquiry to aid organisational learning in enterprises

Read, M, Gear, Tony and Vince, R (2012) Group inquiry to aid organisational learning in enterprises. Journal of the Operational Research Society, 63 (6). pp. 736-747. doi:10.1057/jors.2011.80

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This paper describes a method for surfacing and exploring ‘situated knowledge’ in medium-sized organisations, with employee groups utilising a ‘low impact’ form of group support system (GSS), based on wireless handsets. Some results of piloting this method are summarised and one intervention is presented in detail. The method encouraged organisational members to give voice to the emotions and politics of leadership and learning in organisations, and helped to articulate how situated knowledge was ignored, as well as utilised. The method is practical, and may be used by organisations for themselves to aid the development of group as well as individual reflection, to stimulate the consideration of change.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: Situated learning, leadership, medium-sized enterprises, group support system (GSS)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas: Applied Business & Technology
Depositing User: Susan Turner
Date Deposited: 10 Feb 2015 16:57
Last Modified: 01 Aug 2023 12:00

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