Digital Transformation in the Nigerian Small Business Sector

Olayinka, Olakunle and Wynn, Martin G ORCID: 0000-0001-7619-6079 (2021) Digital Transformation in the Nigerian Small Business Sector. In: Handbook of Research on Digital Transformation, Industry Use Cases, and the Impact of Disruptive Technologies. Advances in E-Business Research Book Series . IGI-Global, Hershey PA, pp. 359-382. ISBN 9781799877127

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Digital transformation is now impacting businesses in both the developed and developing worlds, and this chapter examines this phenomenon in the small business sector in Nigeria. Adopting an interpretivist philosophy, the methodology combines a survey of small business enterprises (SBEs) with in-depth case studies of three Nigerian companies. Ten critical influencing factors are identified, and a model (Engage-Deploy-Exploit-Transform – EDET) is developed and applied to the case studies to assess the status of digital transformation. The influencing factors provide a checklist for SBEs embarking on digital transformation projects, and the model can be used to assess progress and identify new opportunities for digital transformation at the business process level. The authors believe this to be a useful contribution to the growing literature in this field that can be used by both researchers and practitioners in similar developing-world contexts.

Item Type: Book Section
Additional Information: Chapter 19. Chapter may be accessed from the publisher's website. The ebook is available to members of the the University of Gloucestershire via the 'Organisation' weblink.
Uncontrolled Keywords: Small business enterprises (SBE), Nigeria; Digitital transformation; Developing economies
Related URLs:
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
T Technology > T Technology (General)
Divisions: Schools and Research Institutes > School of Business, Computing and Social Sciences
Research Priority Areas: Applied Business & Technology
Depositing User: Martin Wynn
Date Deposited: 21 Dec 2021 11:16
Last Modified: 31 Oct 2023 11:55

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