Items where Gloucestershire Author is "Donne, Keith"

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Brown, Alyssa E, Donne, Keith Edward, Fallon, Paul and Sharpley, Richard (2020) From headliners to hangovers: Digital media communication in the British rock music festival experience. Tourist Studies, 20 (1). pp. 75-95. ISSN 1741-3206

Donne, Keith Edward (2016) Chapter 10 Measuring Service Quality and Satisfaction. In: Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford, pp. 250-269. ISBN 9781780645452

Donne, Keith Edward (2016) Chapter 6 Capacity Management. In: Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford, pp. 156-171. ISBN 9781780645452

Donne, Keith Edward (2016) Chapter 9 Principles of Monitoring Service Quality. In: Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford, pp. 227-249. ISBN 9781780645452

Buswell, John, Williams, Christine, Donne, Keith Edward and Sutton, Carley (2016) Service Quality in Leisure, Events, Tourism and Sport. CABI, Wallingford. ISBN 9781780645452

Donne, Keith Edward (2005) Managing the service experience: a study of young people's managed outdoor adventure leisure. PhD thesis, University of Gloucestershire.

This list was generated on Mon May 25 19:14:32 2020 UTC.

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.