Critical dimensions of perceived service quality within the Hong Kong retail banking sector

Wang, Xian Lily and Cheng, Ranis (2010) Critical dimensions of perceived service quality within the Hong Kong retail banking sector. In: The European Institute of Retailing and Services Studies Conference, 2 - 5 July 2010, Istanbul, Turkey. (Unpublished)

Full text not available from this repository.
Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HG Finance
Divisions: Schools and Research Institutes > Business School > Marketing and Retail
Research Priority Areas: Applied Business Research
Depositing User: Anne Pengelly
Date Deposited: 18 May 2015 14:04
Last Modified: 28 Oct 2015 16:42
URI: http://eprints.glos.ac.uk/id/eprint/2287

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