An exploratory case study of resilience and the leading retailers in the UK

Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2019) An exploratory case study of resilience and the leading retailers in the UK. International Journal of Management Cases. ISSN 1741-6264 (In Press)

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Abstract

The concept of resilience is attracting increasing attention across a wide range of academic disciplines and business sectors. At the present time retailers face a seemingly growing number of disruptive changes, including climate change and threats to the security of their supply chains and In the light of such changes, a focus on resilience might be seen to have much to offer retail organisations. However, little work has been published in the academic literature on if, and how, individual retailers are employing the concept of resilience in their business strategies and planning. With these thoughts in mind, this exploratory case study outlines definitions of resilience and retail resilience, provides an exploratory review of if, and how, the leading retailers in the UK have publicly recognised the importance of resilience in their business strategies and offers some wider reflections on the employment of the concept within retailing. The case study reveals that the majority of the leading retailers in the UK have publicly recognised the importance of resilience but the authors argue that the employment of the concept within retailing raises a number of wider issues including measurement, scale and corporate control, distributional equity and power and the relationship between resilience and growth: merit reflection and discussion.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: Resilience; Leading Retailers in the UK; Climate Change; Supply Chain Security; Information and Cyber Security
Subjects: H Social Sciences > HF Commerce > HF5001 Business > HF5428 Retail Trade
Divisions: Schools and Research Institutes > School of Business and Technology > Business, Entrepreneurship and Financial Management
Research Priority Areas: Applied Business & Technology
Depositing User: Anne Pengelly
Date Deposited: 20 Aug 2019 14:19
Last Modified: 20 Aug 2019 14:30
URI: http://eprints.glos.ac.uk/id/eprint/7119

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