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Azemi, Yllka, Ozuem, Wilson and Lancaster, Geoff (2018) Service failure and recovery strategies in the Balkans: an exploratory study. Qualitative Market Research: An international journal. ISSN 1352-2752 (In Press)

This list was generated on Mon Sep 16 08:32:37 2019 UTC.

University Of Gloucestershire

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.