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Harris, Kim, Davies, Barry J and Baron, Steve (1997) Conversations during purchase consideration: sales assistants and customers. International Review of Retail, Distribution and Consumer Research, 7 (3). pp. 173-190. doi:10.1080/095939697342987

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University Of Gloucestershire

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.