Items where Division is "Business, Entrepreneurship and Financial Management" and Year is 1996

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Baron, Steve, Harris, Kim and Davies, Barry J (1996) Oral participation in retail service delivery: a comparison of the roles of contact personnel and customers. European Journal of Marketing, 30 (9). pp. 75-90. ISSN 0309-0566

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University Of Gloucestershire

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.