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Waligo, Victoria M., Clarke, Jackie and Hawkins, Rebecca (2013) Implementing sustainable tourism: A multi-stakeholder involvement management framework. Tourism Management, 36. pp. 342-353. doi:10.1016/j.tourman.2012.10.008
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Abstract
Within the extensive body of literature on sustainable tourism (ST), its successful implementation is an emerging and important theme. The lack of or ineffective stakeholder participation is a major obstacle to ST realisation and there is little clarity as to how best to resolve this problem. This paper presents the findings of a purposive UK-based case study that evaluated stakeholder involvement in the implementation of ST. Using over fifty stakeholders' accounts drawn from eight primary stakeholder groups, a ‘multi-stakeholder involvement management’ (MSIM) framework was developed. The MSIM framework consists of three strategic levels: attraction, integration and management of stakeholder involvement. Six stages are embedded within the three levels: scene-setting, recognition of stakeholder involvement capacity, stakeholder relationship management, pursuit of achievable objectives, influencing implementation capacity and monitoring stakeholder involvement. These are supported by the overarching notion of ‘hand-holding’ and key actions [e.g. managing stakeholder adaptability] that enhance stakeholder involvement in ST.
| Item Type: | Article |
|---|---|
| Article Type: | Article |
| Uncontrolled Keywords: | Implementation, Sustainable Tourism, Stakeholder Involvement, Stakeholder framework |
| Related URLs: | |
| Subjects: | G Geography. Anthropology. Recreation > G Geography (General) > G154.9 Travel and State. Tourism H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > HD60 Social responsibility in business |
| Divisions: | Schools and Research Institutes > School of Business, Computing and Social Sciences |
| Research Priority Areas: | Applied Business & Technology |
| Depositing User: | Susan Turner |
| Date Deposited: | 05 Jan 2016 17:28 |
| Last Modified: | 05 Aug 2023 13:00 |
| URI: | https://eprints.glos.ac.uk/id/eprint/2962 |
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