Corporate Digital Responsibility in the Hospitality Industry

Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2021) Corporate Digital Responsibility in the Hospitality Industry. Athens Journal of Tourism, 8 (1). pp. 9-18. doi:10.30958/ajt.8-1-1

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Abstract

The emerging digital technologies are reshaping and disrupting traditional business practices throughout the hospitality industry, and companies face, and may have to address, several new responsibility issues as they adopt these technologies. However, the issue of corporate digital responsibility within the hospitality industry has received limited attention, in the academic literature and this paper looks to make a small contribution to addressing that gap the literature. The paper outlines the characteristics of corporate digital responsibility, provides a short literature review, to give some context and points of reference for the paper, reviews the some of the responsibility issues hospitality companies face as they increasingly look to adopt digital technologies, and offers some concluding reflections.

Item Type: Article
Article Type: Article
Additional Information: Volume DOI 10.30958/ajt.8-1-1. ATINER does not require the transfer of any copyright, but permission must be asked if the paper is to be used for commercial purposes. The authors retain the full intellectual property rights of their paper and it can be used for any educational or research purpose, without the written permission from ATINER.
Uncontrolled Keywords: Corporate digital responsibility; hospitality industry; digital technologies; privacy and cybersecurity; digital inclusion
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD2321 Industry
H Social Sciences > HF Commerce > HF5001 Business
Divisions: Schools and Research Institutes > School of Business > Business, Entrepreneurship and Financial Management
Research Priority Areas: Applied Business & Technology
Depositing User: Anne Pengelly
Date Deposited: 17 Feb 2021 13:58
Last Modified: 23 Feb 2021 11:45
URI: http://eprints.glos.ac.uk/id/eprint/9372

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