The COVID-19 Crisis and Sustainability in the Hospitality Industry

Jones, Peter ORCID: 0000-0002-9566-9393 and Comfort, Daphne (2020) The COVID-19 Crisis and Sustainability in the Hospitality Industry. International Journal of Contemporary Hospitality Management. doi:10.1108/IJCHM-04-2020-0357 (In Press)

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Abstract

Purpose: This paper offers some reflections on changes in the relationships between sustainability and the hospitality industry following the onset of the COVID-19 crisis. [Covid-19 is officially a pandemic but the term ‘COVID-19 crisis’ is used throughout this paper because the authors feel that it captures the wider impacts of the crisis, rather than just focussing on the disease itself] Methodology/Approach: The paper describes the COVID-19 crisis, emphasises the role of hospitality in economic and social life, and reviews how the crisis has changed the relationships between sustainability and the hospitality industry. Findings: The paper reveals the dramatic effect the crisis has had on sustainability in the hospitality industry. That said, though the crisis has offered a vision of a more sustainable future, this vision may pose a major challenge for the industry and for many of its traditional customers. Limitations/Implications: The paper outlines some of the theoretical, operational, strategic and research implications of the crisis for the hospitality industry and for hospitality scholars. Originality/Value: This paper provides a reflective review of changes in the relationships between sustainability and the hospitality industry following the onset of COVID-19.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: COVID-19; crisis; sustainability; hospitality industry; sustainable consumption
Subjects: H Social Sciences > HF Commerce > HF5001 Business
H Social Sciences > HF Commerce > HF5001 Business > HF5387 Business Ethics
Divisions: Schools and Research Institutes > School of Business > Business, Entrepreneurship and Financial Management
Research Priority Areas: Applied Business & Technology
Depositing User: Anne Pengelly
Date Deposited: 06 Jul 2020 15:04
Last Modified: 07 Sep 2020 09:45
URI: http://eprints.glos.ac.uk/id/eprint/8539

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