A Critical Evaluation of Performance Measurement Models in Saudi Arabian Charities

Amasha, Entisar (2018) A Critical Evaluation of Performance Measurement Models in Saudi Arabian Charities. PhD thesis, University of Gloucestershire.

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Abstract

Performance measurement has a pivotal role in developing and improving a performance of an organization, a great deal of previous research into performance measurement has focused on initiating and developing models and frameworks to successfully carry on this task. However, there remains a paucity of evidence on the adequate models that could apply to the non-profit sector. This thesis enriches the existing literature in a distinctive respect, as it provides a holistic view of performance measurement models in various sectors and the critical success factors that influence them. In addition, this study specifically investigates the approaches that Saudi charity organizations conduct their performance evaluation and examines the alternative means that could be appropriate to measure the performance. The result of the thesis theoretical base: Governance Theory highlight the interchange and connection between non-profit governance theory that presents standards and best practices and the performance measurement as a key role of the charity board of directors. The empirical part of this study thoroughly describes the performance measurement practices in Saudi charities, by utilizing a quantitative approach and a questionnaire, the discussion of results provides the researcher with important insights not only to the Saudi charities practices of the evaluation performance but also to the different management aspects of their organizations. The findings of the quantitative and statistical analysis highlight significant features of this kind of organizations, as well their critical factors, challenges and the current attempts to encounter these difficulties, and the advanced plans to develop and improve the charities. The discussion and findings of the examining the attitudes towards research queries demonstrate that the charities are prepared and capable to achieve excellent and modern performance measurement models.

Item Type: Thesis (PhD)
Thesis Advisors:
Thesis AdvisorEmailURL
Jones, Tracytjones@glos.ac.ukUNSPECIFIED
Lorenz, AngelaUNSPECIFIEDUNSPECIFIED
Uncontrolled Keywords: Charities; Saudi Arabia; Performance measurement
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Schools and Research Institutes > School of Business and Technology > Business, Entrepreneurship and Financial Management
Depositing User: Susan Turner
Date Deposited: 12 Aug 2019 10:21
Last Modified: 12 Aug 2019 10:23
URI: http://eprints.glos.ac.uk/id/eprint/5489

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