CSPN Partner Satisfaction Survey Report 2013

Baker, Colin and Loughren, Elizabeth A and Crone, Diane (2013) CSPN Partner Satisfaction Survey Report 2013. Project Report. University of Gloucestershire, Gloucester.

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Abstract

The CSPN Stakeholder Survey forms a key element of CSP improvement planning processes. It aims to: gauge stakeholder satisfaction levels with the service offered by CSP core teams (individually and collectively); identify good practice and areas for improvement; provide a tool to support benchmarking across partnerships; provide material for use in advocacy and business planning; help identify the demand for CSP services to support future CSP business development, and help support Sport England monitoring requirements. Main findings included: 48 of the 49 CSPs took part. National Governing Bodies of Sport (NGBs) (24.4%), local authority leisure and sport services (20.3%) and community sports clubs (7.3%) were the most represented types of organisation. Satisfaction with CSP contact was generally very high with no less than 89.6% of respondents indicating ‘very satisfied’ or ‘satisfied’ in any contact area. Respondents were generally clear on the role of the CSP with 82% having a ‘very good’ or ‘good’ understanding, an increase of 5% from the 2011 survey.

Item Type: Monograph (Project Report)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Business, Computing and Applied Sciences > School of Sport & Exercise
Research Priority Areas: Sport, Exercise, Health & Wellbeing
Depositing User: Colin Baker
Date Deposited: 23 Jun 2015 12:04
Last Modified: 23 Jun 2015 12:04
URI: http://eprints.glos.ac.uk/id/eprint/2380

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