Commentary: Cities as service factories? Using the servuction system for marketing cities as shopping destinations

Warnaby, Gary and Davies, Barry J (1997) Commentary: Cities as service factories? Using the servuction system for marketing cities as shopping destinations. International Journal of Retail and Distribution Management, 25 (6). pp. 204-210. ISSN 0959-0552

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Abstract

States that the importance of retailing to the vitality and viability of many town and city centres is widely acknowledged. However, the marketing of these locations to date has largely focused on tourism or inward economic investment. Identifies many of the factors to be considered in the definition of the “place” product, with particular reference to how urban centres can define their retail “offer”. Proposes an exploratory conceptual framework for the determination of the urban retail offer based on the servuction system.

Item Type: Article
Article Type: Article
Uncontrolled Keywords: Location, Marketing, Retailing, Urban economy, Urban regeneration
Subjects: H Social Sciences > HF Commerce
Research Priority Areas: Applied Business Research
Depositing User: Susan Turner
Date Deposited: 20 Apr 2015 12:18
Last Modified: 05 Sep 2016 08:51
URI: http://eprints.glos.ac.uk/id/eprint/2103

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